FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship all over Australia
What is your current turn around time?
We aim to have your order made, packaged and mailed out between 1-3 business days.
How do I track my order?
Once your order has been shipped you will receive your Australia Post tracking number so you know exactly when your package will be delivered.
Returns
How do I return an item?
If there is an issue with your order, please send us a message to discuss returns.
Personalised items such as bandanas, and food items cannot be returned unless faulty.
How long does it take to process my return?
Once we have received your item and inspected it, your refund will be issued within 48hrs providing it is in the same quality it left us in.
Can I exchange for a different item?
You are welcome to exchange an item, however the original item will need to be returned before the new item is sent out.
General
How can I find you on social media?
You can find us on Instagram @Baileys_Booptique
How do your bandanas work?
Our handmade over-the-collar dog bandanas are perfect for dogs of all sizes! Made with love and care, our bandanas easily slip over your dogs collar to ensure a perfect fit everytime!
Neck Length Of Bandana:
🩷 Small: 10.5 inches
🩵 Medium/Large: 14.5 inches
💛 Extra Large: 16.5 inchesre